Access the Customer Help Portal

If you have an account you can see your enquiries progress, update them and view your previous enquiries. It will also allow you to maintain a profile so you don't have to enter information each time you log a new enquiry.

For education providers we recommend using DfE Sign-in as this account will also link to other DfE services.

DfE Sign-in

Log in to your DfE Sign-in account.

Register using DfE Sign-in.

My Enquiry

Log in to your Customer Help Portal account.

Register for a Customer Help Portal account.

Guest

Continue as a guest without signing in.