Cookies
Cookies are small files saved on your phone, tablet or computer when you visit a website.
We use cookies to make the Help Portal work and collect information about how you use our service.
Essential cookies
Essential cookies keep your information secure while you use the Customer Help Portal. We do not need to ask permission to use them.
| Name | Purpose | Expires |
|---|---|---|
| helportal_consent | Used to hold details of cookie consent preferences for the Help Portal. | 400 days |
| __RequestVerificationToken | Used by the antiforgery system. | Session |
| .AspNet.ApplicationCookie | Used to identify user sessions. A user session starts when a user browses website for the first time. And ends when the session is closed. Configure authentication can be used to change session expiry time span. | Session |
| adxPreviewUnpublishedEntities | Stores preview ON/OFF mode used in classic CMS system for website administrators. | Session |
| adx-notification | Used in basic form actions to store alert message to be shown on redirection | Session |
| ARRAffinity | Added automatically by Azure websites and ensures that requests are load balanced between different sites. Doesn't store any of user information. You may see either the ARRAffinity or ARRAffinitySameSite cookie depending on your browser. | Session |
| ASP.NET_SessionId | Used to maintain the session of a logged in user to avoid repeated sign-in. | Session |
| ContextLanguageCode | Stores the default language of the user accessing website within a session and across webpages. The cookie is deleted after session closes. | Session |
| Dynamics365PortalAnalytics | Critical service cookie to analyze service usage anonymously and aggregated for statistical purpose. | Session |
| isDSTObserved | Stores a value to indicate if the current moment is in daylight saving time. | Session |
| isDSTSupport | Indicates whether a specified date and time falls in the range of daylight saving time. | Session |
| timeZoneCode | Stores the timezonecode field value of CRM timezonedefinition table for the current timezone. | Session |
| timezoneoffset | Stores the timezone difference between UTC and Local browser time. | Session |
| PrivateModeLoginCookie | Used to identify internal maker sessions when site is in private mode. | Session |
| OpenIdConnect.nonce.xxxxxx | Used to associate a Client session with an ID Token, and to mitigate replay attacks | Session |
| .AspNet.ExternalCookieC1 and .AspNet.ExternalCookieC2 | Both these cookies are one single cookie (2 different chunks). It is used to identify user sessions in external signin scenarios | Session |
Analytics cookies (optional)
With your permission, we use Google Analytics to collect data about how you use the Customer Help Portal. This information helps us to improve our service.
Google is not allowed to use or share our analytics data with anyone.
| Name | Purpose | Expires |
|---|---|---|
| _ga | Checks if you’ve visited the Help Portal before. This helps us count how many people visit our site. | 400 days |